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Shipping
All orders are shipped from California, USA (94560). We do not offer in-store pickups at this time.

We take special care when packing all orders. We use sturdy boxes and padding materials to protect your items.

Orders are shipped within 1-3 business days. We'll send an email notification. Feel free to contact us if you'd like to check the status of your order.

Free shipping!

We now offer free shipping to US with minimum purchase of $150. This offer is available to the 48 contiguous states (no PO Box address). We'll ship via Fedex Ground. All orders will include tracking and insurance.

We support our troops! Free shipping offer is also available for shipping to APO/FPO addresses. Simply select the free shipping option when you checkout. We'll ship your order via USPS Parcel Post and include free Delivery Confirmation and insurance.

Free shipping offer also applies to preorders. Combine in stock and preorder items and take advantage of free shipping! Feel free to contact us to make shipping arrangements.

USA shipping

We ship via Fedex and USPS. For best value, we recommend shipping by Fedex. All orders shipped by Fedex includes tracking and insurance.

Fedex shipping service is available for the 48 contiguous states only (no PO box addresses). Our shopping cart currently only offers Fedex Ground shipping option. If you'd like to ship by other Fedex shipping services, contact us and we'd be happy to give you the shipping rates and delivery times.

USPS shipping service is available for shipping to all US addresses including PO Box, APO/FPO, and all US territories. We always include free Delivery Confirmation so you can track your package, unless it's not available (eg. some APO, FPO address).

Please note that delivery times are estimates provided by the carrier. The delivery times are guidelines and not always guaranteed. If you need your order delivered by a certain date, please contact us to make shipping arrangements.

International shipping

We ship via USPS only.

Please note that we are not responsible for customs duties. Each country has their own customs laws and policies. Please contact us if you have any requests to comply with customs policies. We'll do our best to help with any requirements.

Here's a quick guide to shipping services:
  • USPS First Class Mail International -- no tracking, no insurance, usually delivered within 2-4 weeks, allow up to 6 weeks, not always available
  • USPS Priority Mail International -- includes tracking and insurance*, usually delivered within 1-3 weeks, allow up to 4 weeks
  • USPS Express Mail International -- includes tracking and insurance, usually delivered within 1-2 weeks, guaranteed delivery date to some countries

  • We recommend USPS Priority Mail International for best value.

    NOTE:
    ~ We may require tracking and insurance when shipping to certain countries (ie. Italy). For these countries, we will only ship via USPS Priority Mail International or USPS Express Mail International. We will email you and invoice you for the remaining balance. You can cancel your order for a full refund if you do not wish to pay for the upgraded shipping rate.
    ~ In some cases, the shipping method you selected may not be available. This may be due to size and weight restrictions or USPS does not offer the service to certain countries or cities. We will contact you and let you know if there may be additional S&H fees required. You can cancel your order for a full refund if you do not wish to pay for the upgraded shipping rate.

    Other Shipping

    Sometimes items are out of stock or there's an error in the item description. When this happens, we will email you right away. In case we have to cancel your order, you will get a full refund.

    Please contact us if you have any questions. We also welcome any comments or suggestions.
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