Preorder PolicyA lot of our items are collectibles and are limited production runs. It is not uncommon for items to sell out before they are released. It is always a good idea to place your order early.
Can I combine in stock and preorder items to get combined shipping (eg. free shipping)?Yes! You can combine in stock and preorder items to take advantage of combined shipping. Please note that if you combine in stock and preorder items, we assume you want them shipped together. You can have in stock items shipped separately. Additional Shipping & Handling (S&H) fees may apply.
I prefer to pay in advance to get first priority.Paid orders are filled first. Simply complete the checkout.
What if I'd like to pay when preorder item arrives in stock?During Checkout, select "Check/Money Order" payment option. In the order notes section, specify the payment method you prefer. For example: "pay by Paypal" or "pay by Credit Card". We will send you an invoice when the item arrives.
When do you charge my credit card?Starting Nov 1, 2014, due to changes to credit card authorization policies, your credit card is charged when you place the order. Paid orders are filled first when preorder items arrive in stock. If you prefer to pay when your order arrives in stock, please view the previous section (above) on how to place your order.
When will my item arrive?You can find the release date in the product details page (right below the price). Please keep in mind that release dates are provided by the manufacturer or distributor and may be changed by the manufacturer or distributor with no advance notice.
Can I make changes to my preorder?Yes. You can make changes (ie. add, remove) to your preorder at any time, as long as it has not been processed for shipping.
Are preorders guaranteed?We have a 99% fill rate on preorders. The 1% are typically products that are cancelled by the manufacturer. Allocations may sometimes occur.